FAQ
Questions parents and students commonly ask.
Where do sessions happen?
Usually at the St. Paul Brantford Public Library branch, at your house, or online over Google Meet. We confirm the exact spot when we confirm the booking.
How does payment work?
Cash or e-Transfer at the session. Nothing charged online, no card needed. Your first session is half price.
What if I need to cancel?
Give us 24 hours’ notice and it’s free. Inside 24 hours or a no-show, we ask for half the session rate.
Do you tutor groups?
Yes. Two or three friends can book one tutor together and split the cost. For anything bigger, just ask us first.
Which grades do you teach?
From kindergarten through Grade 11 (and some Grade 12 topics). If you’re not sure, just message us.
Do parents need to stay?
Up to you and your parents. A lot of students work fine on their own. Parents are always welcome to stay or check in at the end.
I’m completely lost in class. Can you still help?
Yes — that’s pretty common. We usually start by finding the exact point where things stopped making sense and rebuild from there. Being behind is just the starting point.
Test prep or homework help?
Both. Bring the homework you’re stuck on, or bring a test date and we’ll build a review plan around it.
How fast do you confirm bookings?
Within a day, usually faster. You’ll get a text or email confirming the time and place.
Can I get the same tutor every week?
Yes, and we actually prefer that. Consistency helps a lot. When you book, just mention that you want a standing weekly slot.
What should I bring?
Your textbook or notes, a recent quiz or test if you have one, and the specific problem or topic you’re stuck on. Each subject page has a short “what to bring” note.
Still curious? Send us a message and we will answer within a day.